Reference

Terms and Conditions That Govern Your Account

Opening an account on 4dselot means you accept these terms — they set out how your account works, what we expect from you, and what you can expect from us.

Account eligibility requiredDANA, OVO, GoPay wallet rulesIndonesia region access appliesOne account per personTerms updated without prior notice
4dselot Terms and Conditions That Govern Your Account
TERMS CONTACT PATHS

How to Reach Us About These Terms

If any part of these terms is unclear, or if you need to raise a concern about your account status, our support team handles terms-related queries directly. Players in Bandung and elsewhere in Indonesia can reach us through these channels — we aim to respond to account and policy questions as a priority.

Live Chat Access live chat from your account dashboard for direct queries about account terms, wallet verification, or access restrictions affecting your account.
Email Support Send a written query to our support email for detailed terms questions, account suspension appeals, or wallet mismatch disputes that need a documented response.
Account Help Centre Our help centre covers common terms questions — account ownership rules, GoPay and OVO wallet policies, and what happens when a term is updated.
HOW WE HANDLE THIS

Our Obligations Under These Terms

These terms are not one-sided. We hold ourselves to the same standards we ask of you — transparent handling of your account data, clear communication when terms change, and a defined process for disputes. Here is how we apply the key obligations on our side.

Account Data Handling

Your registration details and linked wallet data — including DANA, OVO, and GoPay account identifiers — are held securely and used only for account verification and transaction processing.

Terms Change Notification

When we update these terms, we post the revised version on this page with a new effective date. Continuing to use your account after that date confirms your acceptance of the changes.

Account Security Practices

We apply session-level security on your account. You are responsible for keeping your login credentials private; any activity under your account is attributed to you under these terms.

Dispute and Review Process

If you believe a term has been applied incorrectly to your account, contact support with your account ID and a description of the issue. We will review and respond with a documented outcome.

Answers to Common Terms Questions

These are the questions we hear most often about how these terms work in practice — from wallet rules to account ownership and what happens when something is disputed.

No. Your linked wallet — whether DANA, OVO, or GoPay — must be registered in your own name. Transactions from a wallet that does not match your account details will be held for verification.

We may suspend or permanently close your account without prior notice if a breach is confirmed. Any balance held at the time of closure is subject to review before release.

We update this page with a new effective date whenever terms change. We may also notify you via your registered contact. Continued account use means you accept the updated version.

These terms set the overall framework. Withdrawal processing — including wallet verification for GoPay or OVO — follows the same rules here, with additional steps outlined in your account withdrawal section.

Contact our support team with your account ID and the approximate date you registered. We will retrieve the version of the terms that was active at that time and send it to you.

Access to our platform depends on local law and eligible regions. The terms themselves apply equally to all accounts; regional access restrictions are a separate eligibility matter governed by local law.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.