What Data We Collect and Why
When you create an account, we collect your name, email address, phone number, and the e-wallet details you register — whether that is DANA, OVO, or GoPay. This information is used strictly to process deposits, verify withdrawals, and keep your account secure. We do not sell
-
1
your personal data to third parties. Transactional records tied to your wallet activity are retained for the period required to process disputes and meet our operational obligations. When you browse the lobby, we also collect session data such as your device type, IP address, and page
-
2
interactions. This helps us maintain platform stability and resolve account issues faster. Any data shared with payment processors — including the e-wallet providers you use — is limited to what those processors need to complete a transaction. You can request a copy of the data we
-
3
hold on your account by contacting support directly. Access to our platform and the scope of data processing both depend on local law and the eligible regions where our services are available.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.