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How 4dselot Handles Your Personal Data

This privacy policy covers what data we collect when you open an account, make a deposit via DANA, OVO, or GoPay, and use the lobby — and how we keep that data protected.

Account data protectionDANA, OVO, GoPay wallet privacyCookie and session controlsYour right to request data accessContact path for privacy queries
4dselot How 4dselot Handles Your Personal Data
PRIVACY CONTACT PATHS

How to Reach Us About Your Privacy

If you have questions about what data we hold, want to correct something on your account, or need to request deletion, our support team handles privacy queries directly. Reach out through any of the channels below and include your registered account details so we can locate your record quickly.

Live Chat Open the chat widget from your account dashboard. Identify yourself with your registered email and we will pull your data record for review.
Email Support Send your privacy request to our support address listed in your account settings. Include your account ID and the specific data you are querying.
Account Help Centre The Help Centre inside your account covers data access requests step by step. Navigate to Account Settings, then Privacy, to start a formal request.
DATA HANDLING PRACTICES

How We Protect and Manage Your Information

From the moment you register through to every deposit you make via GoPay, OVO, or DANA, your data moves through encrypted connections. Here is how we handle the four areas that matter most to your account privacy.

Encryption and Account Security

All data transmitted between your device and our platform uses SSL encryption. Your account login is protected by OTP verification tied to your registered phone number.

Cookie and Session Data

We use session cookies to keep your lobby state active and analytics cookies to understand page performance. You can manage cookie preferences from your browser settings at any time.

Data Retention Policy

Account data is retained for as long as your account remains active and for a reasonable period after closure to resolve any outstanding disputes or withdrawal verifications.

Requesting Changes to Your Data

You can request correction or deletion of personal data by contacting support through live chat or email. We process verified requests within a reasonable timeframe, subject to legal obligations.

Common Questions About Your Privacy on 4dselot

These are the questions we hear most often about how we handle account and payment data. If your question is not here, contact support through your account dashboard.

We collect your name, email address, phone number, and e-wallet details such as your DANA, OVO, or GoPay account identifier. This is used only for account verification and payment processing.

We share data only with payment processors — including e-wallet providers — strictly to complete your transactions. We do not sell personal data to advertisers or unrelated third parties.

Contact our support team via live chat or the email address in your account settings. Provide your account ID and we will compile your data record for review.

We retain account data for a reasonable period after closure to handle any outstanding withdrawal verification or dispute. After that period, data is deleted or anonymised.

We store only the wallet identifiers needed to match your deposits and withdrawals. Full wallet credentials are never stored on our side — transactions process directly through each provider.

Yes. Send a deletion request through live chat or email support with your account ID. We will process it subject to any legal retention obligations that apply in your region.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.