Reference

Legal Terms That Govern Your Account

These legal terms set out how your 4dselot account works, what we can and cannot do with your data, and what conditions apply to access from Indonesia.

Account eligibilityData & privacyDANA, OVO, GoPay wallet rulesJurisdiction-dependent accessPolicy contact
4dselot Legal Terms That Govern Your Account
DATA & SECURITY

How We Handle Your Data and Account Security

Security and data integrity are not optional extras — they are how we keep your account and your linked e-wallet safe. Here is how we approach each area in practice, not in theory.

Data Handling

We store only what is needed to run your account. Transaction data linked to OVO, DANA, or GoPay is kept for the period required by our operational policy, then deleted or anonymised.

Cookies and Session Tracking

We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can adjust cookie preferences from your browser settings at any time.

Account Security

Login triggers an OTP to your registered number. If we detect an unusual session — new device, unfamiliar location — we hold the session and ask you to re-verify before any wallet action proceeds.

Requesting Changes

To correct, update, or request deletion of your personal data, contact us via live chat or email with your account ID. We confirm receipt and complete the request within our standard policy window.

LEGAL CONTACT

How to Reach Us on Policy Matters

If you need to raise a legal question, request a data correction, or ask about your account eligibility, our support team handles policy enquiries directly. You are not routed to a bot for account-level legal requests — you reach a person who can check your record and respond in writing.

Live Chat Open the chat window from your account dashboard. Policy and data enquiries are flagged separately from general help so they reach the right team.
Email Support Send your legal or data request to our support email. Include your registered account ID so we can locate your record without asking follow-up questions.
Account Help Centre The Help Centre lists common policy questions with written answers. For anything not covered there, use live chat or email to get a direct response from us.

Common Legal and Policy Questions

These are the questions we get most often about account eligibility, data rights, and how our legal terms apply to Indonesia accounts.

Account access depends on local law and is available where your region permits it. You confirm eligibility when you register. We do not override local legal restrictions.

We collect your name, contact details, and identity verification data. Payment data from DANA, OVO, or GoPay is recorded per transaction but we never store full wallet credentials.

Yes. Contact us via live chat or email with your account ID. We process deletion requests in line with our data retention policy and confirm once completed.

We post an effective date on this page each time terms change. We may also notify you through your registered contact if a change materially affects your account.

No. Your DANA, OVO, or GoPay transaction data is used only to process the deposits and withdrawals you initiate. We do not sell or share this data with outside parties.

If a regulatory change affects your access, we notify you through your registered contact and explain what steps, if any, apply to your account at that time.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.